Parent Access - Web-based Student Information System
Frequently asked questions
Problem: I lost my password
Answer: Click on lost password to have your password resent to you.
Problem: I use AOL and never received my password
Answer: It seems that AOL is blocking a lot of email from conroeisd.net, we recommend that you use an alternative email address such as http://www.gmail.com/ or http://mail.yahoo.com/ or http://www.hotmail.com.
Problem: I'm having problems with parent access pages and access.
Answer: The first thing you should do is to use a different computer to try to access parent access. Please note that the Conroe ISD Technology Department can not help you diagnose problems on your personal computer
Problem: I clicked on the lost password and never received an email with my password
Answer: The most common problem here is that you have some type of spam blocker or filter blocking email from conroeisd.net. Make sure your email account can accept all email from conroeisd.net. If you still have an issue, re-apply using a different email address.
Problem: If you have applied for a parent access account and have not received your password in your email yet, chances are you are blocking email from conroe isd somehow. Some common problems reported are spam, bulk and junk mail filters have been marking email from conroe isd and deleting it. conroeisd.net must be on your whitelist (or non-spam list) or you will not receive your login information.
Answer: First thing you can do is click on lost password and have your password resent to your email address. If you still do not receive it, then you need to set your spam, bulk mail or junk mail filter to allow email from conroeisd.net. After you have done this click on the lost password link again. If you still have not received it, you will need to use a different email address. You can get free email accounts at http://www.gmail.com or http://mail.yahoo.com or http://www.hotmail.com.
Problem: I changed my email address
Answer: Sign up for a new account at http://www.conroeisd.net/student-parent/pac.asp
Problem: After I log in I immediately get a session expired message.
Answer: You have your browser security settings set to high. See Microsoft's article here on how to adjust your security settings.
Problem: I can't log in and my email address and password are correct
Answer: Chances are your browser security settings are set too high. See Microsoft's article here on how to adjust your security settings.
Problem: Can I change my password.
Answer: Yes, Click on the Manage Account Tab to change your password. email address.
Problem: Can I change the colors?.
Answer: Yes, Click on the Manage Account Tab to change your font color and your color scheme. email address.
Copyright Conroe Independent School District. Deane L. Sadler Administration / Technology Center. 3205 W Davis. Conroe, TX 77304. Phone: (936)-709-7751/ (832)-482-6751
The Conroe Independent School District is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment matters, in its admissions policies, or by excluding from participation in, denying access to, or denying the benefits of district services, academic and/or vocational and technology programs, or activities as required by Title VI and Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the First Amendment of the United States Constitution, the Age Discrimination Act of 1975, Section 504 of the Rehabilitation Act of 1973, as amended, and Title II of the Americans with Disabilities Act.
For information about Title IX rights, contact the Title IX Coordinator, 3205 W. Davis, Conroe, Texas 77304; (936) 709-7752. For information about Section 504/ADA rights, contact the Section 504/ADA Coordinator, 3205 W. Davis, Conroe, Texas 77304; (936) 709-7670.